Refund Pending — 60 Days
Two Months — Your Refund Has Now Entered Philosophical Territory
Does the refund exist? Is it a concept? A promise? A social experiment? At 60 days, these questions are no longer rhetorical.
What Actually Happens at 60 Days
60-day cases typically involve multiple support agents, contradictory information, at least one claim that "the refund was already processed," and zero actual money in the customer's account. The system has failed at every level.
What You Should Do Now
1
Consumer court is your primary remedy at this stage
2
File a complaint with CERT-In if the issue originated from a technical glitch
3
Document the total financial and emotional impact for compensation claims
4
Consider writing a detailed blog post or creating a public timeline for awareness