Refund Pending — 90+ Days
90 Days — Your Refund Request Can Now Apply For a Passport
Three months. A quarter of a year. Your refund request has survived seasons, festivals, and probably a couple of their app updates. And yet, here we are.
What Actually Happens at 90+ Days
At 90+ days, the customer has essentially been ignored out of the system. The complaint is ancient history for the support team. Auto-closure bots have marked it "resolved" multiple times. The customer has spent more time, energy, and emotional bandwidth than the refund is worth — which is exactly the strategy.
What You Should Do Now
1
Consumer court with full documentation and demand for compensation
2
File with the National Consumer Disputes Redressal Commission for amounts over ₹1 Crore
3
Media outreach — contact consumer rights journalists
4
Create a detailed public case study with timeline, screenshots, and evidence